Shipping & Delivery Information

Everything you need to know about receiving your order

Expected Delivery Times

Orders are processed and shipped within working days. The timeframes below exclude weekends and public holidays:

DestinationEstimated Working Days
United Kingdom7-12 working days
Ireland9-14 working days
Germany7-11 working days
Spain10-14 working days
Netherlands9-14 working days
France10-20 working days
Other LocationsPlease get in touch for availability and timing

Tracking Your Order

Step 1: Order Confirmation

Within 48 hours of purchase, you’ll receive an email confirming your order details and unique order reference number. Keep this safe as your proof of transaction.

Step 2: Shipment Notification

Several days after confirmation, we’ll send you a tracking notification with a personalized link to follow your package’s journey in real-time.

Step 3: Delivery

Your items typically arrive 5-7 days following the tracking notification, though this varies by location and courier service.

Important: Always check your spam/junk folders for our emails. If 5 days pass after receiving tracking details and your package hasn’t arrived, contact us right away.

Shipping Options

Standard shipping is included for all UK destinations. During checkout, you may see an express delivery option available for an additional fee, allowing faster processing and transit.

All parcels are entrusted to reliable courier partners who prioritize secure handling and punctual delivery.

International Orders

We currently dispatch to Ireland, Germany, Spain, Netherlands, France, and select other regions. Availability for your area can be confirmed at checkout.

Please Note: International shipments may experience delays during customs clearance. Import duties, taxes, or customs fees may apply depending on your country’s regulations, and these charges are the recipient’s responsibility.

Receiving Your Package

  • Check all email folders including spam for confirmation and tracking messages
  • Inspect upon arrival – examine your package when it’s delivered
  • Report damage immediately – if packaging shows visible damage, notify us within 24 hours
  • Missing delivery? – if 5+ days have passed since your tracking email with no package, reach out immediately

Potential Delays

While we strive for consistency, delivery schedules may occasionally be impacted by:

  • Severe weather conditions
  • Public holidays and seasonal peaks
  • Carrier operational delays
  • Customs processing for international orders

Should any significant delays affect your order, we’ll proactively update you via email with revised timing estimates.

Stock Availability: If an item becomes unavailable after your order is placed, it will be backordered. We’ll inform you promptly with an updated delivery timeline.

Returns & Refund Process

Need to return something? Contact us within 14 days of receiving your order. Items must remain unused with original packaging intact. For complete details, please visit our Return and Refund Policy page.

Return shipping: Customers are responsible for return postage costs unless the product arrives faulty or incorrect. Upon receiving your return, refunds are processed within 5-7 business days.

Need Assistance?

Our customer service team is here to help with any questions or concerns.

Email us at: replica.football.shirt@gmail.com

We respond to all inquiries within 24-48 hours on business days.